Our Approach
Understanding Your Specific Needs
We believe care begins with understanding, and hence our first step is to ask you what your need is.
Discussing with you the NDIS services you need
Share with you the services you provide and how they align with their NDIS goals.
We highlight the outcomes they can expect, such as increased independence, skill development, or improved quality of life.
Assisting in informed decision making
Discuss how your services align with their NDIS funding categories (e.g., Core Supports, Capacity Building).
Clarify the costs and whether they are covered under their plan, including service agreement terms.
Share with you the Tailored Care You Need
Tailor your services to meet your unique needs and goals.
Provide you with examples of how we have helped other clients in similar situations to help you visualise your journey with us.
Understanding Your Specific Needs
We believe care begins with understanding, and hence our first step is to ask you what your need is.
Discussing with you the NDIS services you need
Share with you the services you provide and how they align with their NDIS goals.
We highlight the outcomes they can expect, such as increased independence, skill development, or improved quality of life.
Assisting in informed decision making
Discuss how your services align with their NDIS funding categories (e.g., Core Supports, Capacity Building).
Clarify the costs and whether they are covered under their plan, including service agreement terms.
Share with you the Tailored Care You Need
Tailor your services to meet your unique needs and goals.
Provide you with examples of how we have helped other clients in similar situations to help you visualise your journey with us.
Personlised Care Journey
At Novelty Services, we believe in providing care that’s as unique as you are. Our approach is centered around understanding your individual needs and aligning our services with your goals, ensuring a tailored experience throughout the care.
Getting to Know You
We start by understanding your specific needs and preferences, which form the foundation of our care. Your goals, challenges, and aspirations are essential to creating a plan that works for you.
- ■ Focused listening
- ■ Tailored service plan
- ■ Clear understanding of goals
Transparent Funding Support
We provide clarity on your NDIS funding and ensure full transparency in how your services are covered. From Core Supports to Capacity Building, we’ll guide you every step of the way, so you know exactly what’s available for you.
- ■ Funding breakdown
- ■ Clear service agreement
- ■ Maximizing plan benefits